Setting up Check-in Forms can be highly beneficial for property management, security, and compliance with local regulations, depending on your property’s location.
These forms streamline the guest accommodation process, and by integrating them into automated tasks, you can create a seamless experience for both guests and hosts.
Configuring the Check-in Form
To customize your Check-in Form, navigate to:
Settings → Online Check-in Configuration
Here, you’ll find five available modules that you can tailor to meet your needs, allowing you to collect details on:
Lead Guest Information Additional Guests Terms of Acceptance Arrival & Departure Main Description
Previewing the Check-in Form
Once configured, you can preview the form by creating a dummy booking:
1. Go to CRM → Bookings
2. Select the test booking
3. View the form under the Online Check-in field
Important: The Check-in Form will only function once your website is set up.
How to Use the Online Check-in Form
You have two options: automate the process or manually send the form to guests.
1. Automate the Task (Recommended) 
To ensure guests receive the check-in form automatically:
1. Create a Message Template
2. Add the following MERGE FIELD in your message:
"{{record.websites.default.guest_checkin_url}}"
3. Once added, the form will be accessible regardless of whether the booking came from:
A connected Channel (Airbnb, Booking.com, VRBO)
Your RentalWise website
2. Manually Provide It 
If needed, you can manually send the check-in form link to your guests:
1. Go to CRM → Bookings
2. Select the booking
3. Copy-paste the link from the Online Check-in tab
By implementing the Online Check-in Form, you’ll enhance efficiency, improve guest experience, and ensure compliance with regulations. 