Understanding Truvi
At Truvi (previously known as Superhog), their mission is simple: to transform the short-term rental industry by empowering property managers and hosts to navigate risk and build lasting trust with their guests. Guided by their core principles of Trust, Verification, and Income, they don’t just protect against risk—they eliminate it, ensuring every transaction is backed by trust, transparency, and reliability.
Truvi Provides:
Screening Services: Guest Screening, Guest Verification, Sex Offender Checks
Damage Deposit Services: Damage Waiver, Damage Deposit
APIs for Enhanced Security:
Screen and Protect API
Flex API
Checkin Hero API
User Screening API (detects burner phones and temporary emails)
How to Integrate Truvi with RentalWise
IMPORTANT NOTE: You need to create a Truvi account before connecting it to RentalWise!
Step 1: Add Truvi as an Integration
Navigate to Integrations > Add Channel.
Select Truvi (Superhog) from the list.
Step 2: Choose Your Synchronization Type
Decide whether you want to use:
Truvi's Guest Verification and Property Protection
Only Truvi's Guest Verification (as configured in your Truvi account)
Log in using your Truvi credentials (RentalWise does not store these credentials).
Step 3: Select Applicable Channels
Choose whether you want to apply Superhog’s services to:
All channels
Selected channels (e.g., Airbnb, Booking.com, VRBO, or strictly your website)
Once these steps are completed, your Truvi account is successfully connected to RentalWise. Any preference changes should be made exclusively on Truvi.
Things to Remember
Even after connecting to Truvi, you can still use your Online Check-in Form in RentalWise alongside the Damage Deposit.
Screening Process and Damage Deposit settings configured in Truvi must be managed directly in Truvi
To disconnect Truvi from your RentalWise account, you can do so within RentalWise.
By integrating Truvi with RentalWise, you enhance security, protect your properties, and build guest trust effortlessly!