Centralize guest communications with RentalWise multi-channel unified inbox

Handle all guest messages, including OTAs, with one platform. With RentalWise, you're not just streamlining communication, you're doing it wisely.

RentalWise Unified Inbox Features

Do more with RentalWise. Utilize our all-in-one vacation rental platform unified inbox for your short term rental busines.

Message Templates

RentalWise Guest Experience

RentalWise guest management modules automate processes to minimize the time you spend on daily tasks and emails. Create custom message templates in rich and plain text.

Provide guests with property information, guidebooks, and local attractions. Share house rules, check-in instructions, and relevant documentation. With RentalWise, you're creating memorable experiences.

Branded Emails

Perfect Messages with RentalWise

Utilize brand colors and logos to create the perfect message templates. Embed dynamic fields, landing pages, check-in forms, payment collection links and reminders.

Send emails from custom domains and assure guests who's taking care of them. With RentalWise unified inbox and custom messages, you're not just communicating, you're branding wisely.

Payments & Check-in

Simple Guest Management

Effortlessly collect information from guests. Customize check-in flows with branded forms, allowing guests to submit government IDs and agree to your terms and conditions.

Handle security deposits with credit card preauthorizations. Create custom payment pages for your vacation rental business. With RentalWise, you're not just managing guests, you're doing it wisely.

Multi-Channel Messages

Simplify Your Inbox

Never miss booking channel messages or forget to respond to website inquiries or emails. RentalWise unified inbox integrates seamlessly with Airbnb,, and Vrbo, as well as your own direct booking website.

All your messages across these channels in one central location and respond to them directly. With RentalWise, you're not just simplifying your inbox, you're wisely streamlining your life.

Automated Templates

Streamline with RentalWise

Schedule emails and automate journeys for guests and team members with just a few clicks from your dashboard. Create message templates with dynamic content for each situation.

Collect guest and check-in information with landing pages embedded into messages. With RentalWise, customer messaging and journeys aren't just easy, they're wise and efficient.

Mobile App

RentalWise On-the-Go

With RentalWise Mobile, update your calendar and respond to guest messages directly from your smartphone. Generate quotes, request payments, and manage guest needs.

In the field convenience with RentalWise. Experience the flexibility and freedom of managing your short term rental business from any location with mobile friendly tools for vacation rentals.

Frequently Asked Questions

If you have questions, RentalWise has answers. Don't see your answer below? Contact us to learn more.

What is the Unified Inbox and how does it help in managing guest communications?

A Unified Inbox is an innovative tool that brings together all your messages from platforms like Airbnb,, and VRBO into one easy-to-manage interface. This not only streamlines your communication workflow but also boosts efficiency, allowing you to respond quickly and consistently with the help of message templates and automation features. It’s designed to simplify your interactions and ensure you're always connected and responsive to guest inquiries, enhancing both productivity and guest satisfaction.

Can I integrate external communication tools with the Unified Inbox?
Can the Unified Inbox automatically categorize messages by urgency or type?
Can the Unified Inbox receive lead messages?
Why should I use the Unified Inbox?

Benefits of RentalWise PMS

Our platform is designed specifically for vacation rental professionals: homeowners, managers, and distributors.

Easy Set Up

You don’t need to be tech-savvy with RentalWise vacation rental software. Designed with care, easy to set up, built for everyone.

Save Time

Manage reservations from a centralized dashboard. Save time, avoid double bookings, and optimize your processes.

Save Money

An industry leading short term rental platform at a fraction of the price. No set up fees, no commissions. Simple, fair pricing.

Live Support

Our Wise Guys team is ready to help. RentalWise supports users through onboarding with real-time chat and video calls.

See RentalWise Unified Inbox in Action

Enjoy our centralized property management system to manage calendars, bookings, rates and payments for all your properties.